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Every route below reaches a person, not a ticket queue that swallows things. We reply within 2 working days.

What do you need?

Which app?

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[email protected]

Subject

Pokicar: Bug report

We will fill in

Which app: Pokicar
Device (e.g. iPhone 14, Pixel 8):
OS version:
App version:

What I did just before it went wrong:

What I expected to happen:

What actually happened:

Open in your email app

We’ll reply within 2 working days. Filling in the four lines at the top makes it much quicker to fix.

Common questions

What people ask us most

How do I cancel a subscription?: Through Apple, not in the app. On your iPhone go to Settings → your name → Subscriptions. Cancel at least 24 hours before it renews, or you’ll still be charged for the next period.
Does deleting my account cancel my subscription?: No, and this catches a lot of people out. The subscription is with Apple, not us, so it keeps renewing until you cancel it there. Cancel the subscription first, then delete your account.
I’ve been charged after cancelling.: If you cancel in the last 24 hours before a renewal, that renewal still goes through. You can ask Apple for a refund at reportaproblem.apple.com. If they say no and you think that’s wrong, write to us and we’ll look into it.
I can’t sign in and I’ve lost my phone.: Email [email protected] from the address you signed up with. We can help you get back in, or delete the account completely if you’d rather. See the account deletion page.
How do I report another user or their content?: Use the Report button on the post or profile in the app. If you can’t get to it, email us a link or a screenshot. Anything involving a child or a credible threat is looked at straight away.

Still stuck? Email [email protected], or read the privacy policy and terms.